We Value Relationships
EKAADA provides bespoke business solutions, designed in collaboration with the client to grow, consolidate, improve and increase profitability of businesses. Leveraging a collective expertise from around the globe, we listen to requirements, analyse and make recommendations for solutions to deliver and exceed expectations. We can provide solutions for staffing by outsourcing activities such as Customer Service, Debt Collection, Accounts Functions, Webchat Support, Back Office Support, Business Processes, Sales Support & Lead Generation. We provide a consultancy service to assist with business reviews to determine gaps and improvement opportunities that can also be undertaken in-house.
Omni-Channel Customer Service Support
Back Office Support and Solutions
Accounting and Finance
Business Management Services
E-Commerce Support Services
Human Resources Outsourcing
Inbound and Outbound Call Centre Services
SERVICES WE PROVIDE
BACK OFFICE SOLUTION
Our custom-made back office business measure re-appropriating (BPO) arrangements assists organisation in dealing with their huge volume of information and exchanges successfully
ACCOUNTING AND FINANCE
EKAADA's far reaching scope of custom fitted BPS Finance and Accounting Services (F&A) enhance key cycles to convey expanded efficiencies and ideal outcomes for businesses of all industries
ECOMMERCE SUPPORT SERVICES
Add confidence to your e-com business with the imaginative EKAADA procedure that examines, annexes and improves your current cycles to make them efficient and productive.
BUSINESS MANAGEMENT SERVICES
EKAADA has established an outcome oriented structure for delivering the best outcomes for businesses by utilising its UNIQUE ``Creative`` approach to ensure operational efficiency and with lean 6 sigma accuracy.
OMNI-CHANNEL CUSTOMER SERVICE
Accomplishing client success through unrivalled client care holds the way to turning into a cutting edge fruitful business from customer service, Debt collections, outbound services, email support, chat support and many other business services.
LEAD GENERATION AND TELESALES
From lead generation creation to cold calling to closing sales. An one stop shop for all your telesale requirements at your fingertips.
- Value Relationship – We strive to create long term business relationships both with our partners and workforce.
- A powerful workplace that energizes and remunerates advancement and imagination.
- Current, grant winning offices.
- Always challenging the status QUO.
- Triple AAA Standards.