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Meet The Team

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Zen Pardawala
Director - Sales & Operations

Zen’s passionate about developing people, improving process and driving change to grow business and create a climate for success . With extensive experience in the contact centre environment - particularly Sales, Customer Services and Credit Control, she thrives on setting goals and pursuing them relentlessly. When not working you’ll probably find her cooking up a feast or a lavish cake for her friends and family.

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Sam Shazmani
Director - Sales

A successful entrepreneur, Sam has a strong background in sales and customer service. She is someone who really listens to her customers and fully understands their needs to give them the best possible experience. She thrives on the sales process and is constantly learning to evolve in order to stay ahead of the curve. Sam loves the art of negotiation and when not working she loves to spend time with her family.

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Alan Patmore
Director - Operations and Finance

Originally from England, Alan has extensive experience in senior roles in a variety of industries across the globe. He excels at leading businesses & processes through transformative change and provides inspiring leadership to drive growth, revenue, and people development. Alan is a beer enthusiast and can often be found brewing up a batch of craft beer in his home brewery. Otherwise, you might bump into him skiing on the mountain or in the surf with his kids.

Why Partner With Ekaada

We specialise in helping clients stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes. We are trusted brand custodians and long-term partners to several leading brands with presence in the US, UK, Australia, New Zealand and more.

Our ‘right shore’ delivery model offers solutions covering complete customer life cycle across E-commerce, Real Estate, Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. It is due to the motto “We Value Relationships”, EKAADA has been able to help customers across the globe through our delivery partners.

We specialise in helping clients stay ahead of the curve through transformational solutions in order to reimagine business processes and deliver increased efficiency, deeper insights and superior outcomes. We are trusted brand custodians and long-term partners to several leading brands with presence in the US, UK, Australia, New Zealand and more.

EKAADA is a trusted call centre that ensures impeccable returns on your business investments.

We have a proven track record of outstanding support in the field of technical help desk

We deliver optimal lead generation, B2B call centre service, customer survey and telemarketing services

We have successfully accomplished result-driven customer insights and experiences

We have a high performing team of certified contact centre executives & marketing professionals on-board

We have undertaken outsourced customer support services 24x7 via a state-of-the-art corporate call centre.

We have a global presence with 24-hour call centre