EKAADA

Your Creative Business Solutions Experts

EKAADA provides small-medium sized enterprises with business solutions, designed in collaboration with the client to grow, improve and increase profitability.

Leveraging a collective expertise from around the globe, we listen to requirements, analyse and make recommendations for solutions to deliver and exceed expectations. We can provide solutions for staffing by outsourcing activities such as Customer Service, Debt Collection, Accounts Functions, Webchat Support, Back Office Support, Business Processes, Sales Support & Lead Generation. We provide a consultancy service to assist with business reviews to determine gaps and improvement opportunities that can also be undertaken in-house.

SERVICES WE PROVIDE

BACK OFFICE SOLUTIONS

EKAADA can provide assistance to improve process efficiency, provide staffing to complete data entry, typing, basic office functions that need to be done but can often get in the way of you and your staff conducting more 'value-add' activities.

ACCOUNTING AND FINANCE

Accounts Payable and Accounts Receivable processing, Bank Reconciliations and Debt Collection are some of the activities we can take off your hands. With particular expertise in the AR and Debt side, you are in safe hands to not only improve your working capital, but ensure a positive cash flow and healthy balance sheet.

TECHNOLOGY SERVICES

With our managed IT services, application development, cloud and managed infrastructure services, we facilitate most business IT requirements. Our end-to-end technology solutions offer both ready-to-use IT tools and applications as well as fully customised and tailored solutions for each unique client's needs.

BUSINESS MANAGEMENT SERVICES

Need a hand working through problem areas of your business? Haven't got time to map out your processes and work out where the gaps and opportunities are? Let EKAADA be those fresh eyes to work with you and your team to identify and map out improvement opportunities with our consultancy service.

OMNI-CHANNEL CUSTOMER SERVICE & SUPPORT

Customers insist on convenience in this digital age. EKAADA can help you be 'easier-to-do-business-with' by enabling more channels of communication such as emails, webchat & a 24/7 contact-centre.

SEO & SMM

EKAADA offers a combination of SEO and SMM solutions to clients to maximise the returns on their digital investments. We customise our solutions to deliver measurable results. We work with our clients to understand their business, their products and services, target audiences before developing a successful solutions framework.